Frequently Asked Questions

We offer flexible plans to suit everyone:

• Free Plan: Basic tools are free to use.
• Gold Plan (₹365/year): Just ₹1/day! Includes 600 premium images per month, priority processing, and ad-free experience.
• Diamond Plan (₹1000/year): Highest limits (2000/month) and highest priority support for tailored professional needs.

Absolutely. We use industry-standard encryption for all data transmission and storage. We never sell or share your personal data. Images processed without an account are discarded immediately after download. For registered users, saved images are stored securely in your private cloud history and are only accessible to you.

No registration is required for our free tools. However, creating an account (which is free!) allows you to save your work to your personal image history, access saved photos anytime, and upgrade to premium plans.

Yes, absolutely. You have complete control over your subscription. You can cancel auto-renewal at any time from your account settings. You will continue to have access to your premium features until the end of your current billing cycle.

No, we do not build biometric profiles or store facial recognition data. Images processed without an account are never saved — they exist only during your session and are discarded after download. For registered users who enable image history, processed photos are stored privately in your account (subject to your plan's storage limit) and are automatically deleted after 12 months. You can delete any saved image manually at any time from your account dashboard.

Our AI Background Remover automatically detects the subject in your photo and precisely removes the background in seconds. You can then replace it with white (for official docs), any solid color, or keep it transparent.

We use exact algorithmic dimensions and specifications provided by official government guidelines for over 100+ countries. Assuming your original photo follows basic guidelines (good lighting, neutral expression, looking straight), our generated photos have a 99.9% acceptance rate.

Yes! Our Diamond Plan is specifically tailored for commercial use by photo studios, print shops, and agencies. It offers unlimited processing, priority support, and allows you to generate compliant photos for your clients efficiently.

Our Ration Card tool is pre-configured for Indian government requirements: 132x170 pixels dimensions and file size between 20KB - 50KB. It handles all the resizing and compression for you automatically.

Our Smart Compressor creates "visually lossless" images. It reduces file size by up to 80% by removing invisible metadata and optimizing pixel data, so the photo looks exactly the same to the human eye but loads much faster.

Our Format Converter supports all modern image formats. You can convert between JPG, PNG, WEBP, GIF, and BMP. We also support converting HEIC (iPhone photos) to universally compatible JPGs.

Extremely precise. You can resize by exact pixel dimensions, percentage, or choose from presets for social media (Instagram Story, Facebook Cover, etc.). We maintain aspect ratio by default but you can unlock it for custom dimensions.

Yes! Our Image Cropper includes presets for common aspect ratios (1:1 Square, 16:9, 4:3) and allows free-form cropping. It's perfect for preparing photos for online forms, profile pictures, and banners.

Yes, we are adding dedicated tools for Pan Card and Driving License photos. You can currently use our Passport Photo Maker and select the "Custom" or "Unconstrained" options to create photos for these specific IDs.

Absolutely. We provide templates and presets specifically designed for SSC, UPSC, and IBPS exams. These ensure your photo meets the strict background (usually white) and dimension requirements.

Yes, we offer a complete suite of PDF tools, including Image to PDF converter, which is perfect for submitting documents. These tools are free to use and don't require any software installation.

Yes, all our tools are 100% mobile-friendly. You can resize, compress, convert, and edit photos directly from your smartphone browser without installing any apps.

The number of images saved in your personal cloud history depends on your plan:

• Free Plan: Not available (no option to save history).
• Gold Plan: Up to 300 images.
• Diamond Plan: Up to 500 images.

For Gold and Diamond plans, saving an image to history deducts 1 credit. When your slot limit is reached, the oldest image is automatically removed to make room for the new one (FIFO — first in, first out). You can also delete any image manually from your dashboard at any time.

Your saved images are kept for up to 12 months from the date they were created. After 12 months, images are automatically and permanently deleted from our servers — both the file and its record — to protect your privacy and keep your storage clean.

If you need to keep an image longer, simply download it to your device before the 12-month mark.

Yes. You can delete any saved image at any time from your Account Dashboard → Image History. When you delete an image, it is permanently removed from both our database and our cloud storage immediately — there is no recovery after deletion.

If your account downgrades to the Free Plan, you will lose access to your saved image history (as the Free Plan does not support history saving). We highly recommend downloading all your important images before downgrading or canceling your premium subscription.

We accept all major Indian payment methods including UPI (GPay, PhonePe, Paytm), Credit/Debit Cards (Visa, Mastercard, RuPay), and Net Banking.

We offer a 200% Money Back Guarantee if your photo is rejected by an official authority due to a technical error on our part. For other issues, please contact support within 7 days. View our full Refund Policy.

Yes. We do not store your complete credit card numbers or CVV codes on our servers. All financial transactions are processed securely through our authorized payment gateway, Razorpay, which is fully PCI-DSS compliant and uses bank-level encryption.

If your subscription expires or is canceled, your account will automatically downgrade to the Free Plan. You will lose access to premium features (like high-res downloads and unlimited processing), but you can still use our basic free tools.